Returns & Warranty
Returns & Warranty
At WISDOMNUTRITIONSHOP, we strive to deliver satisfying shopping experiences for all customers browsing our holiday decor and tabletop decor. We have created clear returns and warranty guidelines to address issues with seasonal decorative items, ensuring you can shop our festive table ornaments with complete peace of mind. All terms below apply to every tabletop decor, mini Christmas tree, and holiday centerpiece purchased through our website.
Eligibility for Returns
Items bought from WISDOMNUTRITIONSHOP qualify for return requests within 30 calendar days after your order delivery date. To be eligible for processing, the holiday decor must stay unused, retain its original intact packaging, and show no signs of scratches, stains, or assembly damage. Custom seasonal decor pieces and clearance discounted tabletop ornaments are non-refundable and non-exchangeable.
Step-by-Step Return Process
- Log into your account and locate the relevant order page for your holiday tabletop decor. Submit a formal return request and briefly describe your reason for returning the item.
- Our support team from WISDOMNUTRITIONSHOP will review your application within 24 hours and send a prepaid return shipping label via your registered email once approved.
- Securely repack the decor product with all original accessories, attach the provided shipping label, and drop off the package at the designated logistics point.
- We will inspect the returned tabletop decor after receiving the package. A full refund will be issued to your original payment method within 5–7 business days once inspection passes. Shipping costs for return delivery are covered by us for defective goods only.
Product Warranty Policy
WISDOMNUTRITIONSHOP offers a 90-day limited warranty for all our holiday tabletop decor products, effective from the day you receive your shipment. This warranty covers factory defects including loose ornament parts, broken light components, and flawed material craftsmanship on mini Christmas trees and seasonal centerpieces.
The warranty does not cover damage caused by improper home placement, accidental drops, self-modification, overexposure to moisture, or regular wear and tear from long-term use. To claim warranty service, you must provide clear photos of the defective decor and your original order number for verification.
Non-Returnable & Non-Warrantied Goods
The following holiday decor items from WISDOMNUTRITIONSHOP cannot be returned or covered under our warranty policy:
- Custom personalized tabletop ornaments
- Final sale seasonal clearance decor
- Disassembled, stained, or heavily damaged decorative pieces caused by improper customer use
- Discontinued limited-edition holiday centerpieces
Exchanges Instead of Refunds
If you prefer to exchange your tabletop decor for another size, color, or seasonal style instead of receiving a refund, WISDOMNUTRITIONSHOP supports free one-time exchanges within the 30-day return window. You only need to cover the shipping difference if you select a higher-priced replacement holiday decor piece.
Policy Modification Notice
WISDOMNUTRITIONSHOP reserves the right to update these returns and warranty terms without advance notice. All revised regulations will be displayed on this page located in our website footer. Your continued purchase of holiday tabletop decor on our platform confirms your acceptance of the latest policy standards.
Support Contact
If you have any questions about return applications, warranty claims, or exchange arrangements for your festive decor, reach out to the customer service team of WISDOMNUTRITIONSHOP through our website contact form. We will respond to your inquiries promptly during our service hours.